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Terms of Service
Last updated: 26 August 2026
These terms set out the rights and obligations of both parties when Vanture Co., Ltd. (Taiwan unified business number 62073421, "we") provides system builds, AI adoption and ongoing operations services. A separately signed Service Agreement carries equal weight; where the two differ, the signed agreement prevails.
01Scope and contractual relationship
These terms apply to all system builds, website builds, AI adoption, on-premise AI, knowledge base builds and system operations services we provide. Confirming a quote and paying the deposit constitutes acceptance of these terms. Each project is also covered by a signed Service Agreement setting out the feature list, price and delivery date; that agreement supplements these terms and prevails in the event of conflict.
02The agreed feature list defines the work
Before any project starts, both parties confirm a written feature and specification list. We deliver against that list, and it is the sole basis for acceptance. Ideas outside the list are welcome, but are treated as new items to be scoped, quoted and scheduled separately — that is what makes fixed scope, fixed price and a fixed delivery date possible.
03Quotes, payment and invoicing
All services are quoted in New Taiwan dollars (TWD). Prices published on this website are starting prices; the final quote follows the agreed feature list. Payment is 50% deposit and 50% on acceptance. We issue Taiwan government uniform invoices as required by law. Late payment may attract statutory interest under Article 203 of the Civil Code.
04What we do and do not collect payment for
We do not handle the end-customer payment flows inside our clients' systems, and we take no commission on our clients' transactions — this is a long-standing position. What we invoice a client for is our own service fees only: build fees, AI adoption fees, system operations fees and content update fees. The two are entirely separate, and we state so here to avoid any ambiguity.
05Payment methods and how card data is handled
We accept bank transfer and credit card. Card payments are taken by payment link: we issue a link and the client enters their card details themselves on the acquirer's encrypted page, completing 3-D Secure authentication there. We never handle, transcribe or store a full card number, expiry date or security code, and we do not collect card details by telephone, email, messaging app or on paper — clients should not send them that way either. Card transactions appear on the statement under our company name. Refunds are always returned to the card originally charged.
06Delivery and acceptance
We deliver a working version within the agreed date. A 30-day acceptance period runs from delivery; anything on the agreed feature list that is missing or defective is fixed free of charge until it conforms, with no limit on the number of rounds. If the acceptance period ends without written objection, acceptance is deemed to have occurred.
07Delivery commitment and delay
The delivery date is a commitment, not an estimate. If we fail to deliver a working version by the agreed date for reasons attributable to us, the client may terminate and the deposit is refunded in full. Delays caused by the client not supplying data, assets or account access, or not confirming decisions in good time, do not count against the delivery date.
08Intellectual property
On payment in full, the project's bespoke code, design files and data belong to the client. We retain rights in our own general-purpose components, frameworks, tooling and pre-existing libraries, and may reuse them on other projects; that reuse never includes any client data, trademark or bespoke content.
09Client data and confidentiality
Data held in the system belongs to the client and can be exported at any time. We keep confidential any business information learned in the course of the work. We do not use client data to train publicly available AI models, and we do not resell or otherwise repurpose it. Personal data is covered by our Privacy Policy.
10System operations service
The system operations fee covers managed hosting, domain upkeep, database, daily backups, monitoring and security updates. It is billed separately from the build fee and never duplicates it. It does not cover new features or changes to the agreed scope; those are add-ons, quoted separately and started only with the client's approval. Operations may be billed monthly or annually.
11Limits of what AI can do
We publish the boundaries of our AI services openly: what we can deliver directly, what requires a human checkpoint, and what we will not take on. We do not provide medical or veterinary diagnosis, we do not guarantee that any audit will be passed or any certification obtained, and we do not build fully automated decision flows in matters involving money, health or regulatory compliance.
12Limitation of liability
Our aggregate liability for any single project is capped at the total fees actually paid to us for that project. We are not liable for indirect loss, loss of business or loss of data, except where caused by our wilful misconduct or gross negligence. Disruption caused by third-party service outages, natural disaster, cyber-attack or other force majeure is not attributable to us.
13Termination
Either party may terminate on material breach by the other where the breach is not remedied within 14 days of written notice. Fees and refunds on termination follow the Refund and Cancellation Policy. Termination does not affect accrued rights and obligations, nor the confidentiality obligations.
14Exclusion of the statutory cooling-off period (important)
Our services are bespoke work performed to the client's requirements, and are digital content supplied other than on a tangible medium, or an online service completed upon supply. Under the proviso to Article 19(1) of Taiwan's Consumer Protection Act and Articles 2(2) and 2(5) of the Executive Yuan's Regulations on Reasonable Exceptions to the Right of Rescission in Distance Sales, such services fall within the recognised exceptions and the seven-day unconditional right of rescission does not apply. We give this notice expressly; confirming a quote and paying the deposit confirms the client has read and accepted it. Refund entitlements are governed by the Refund and Cancellation Policy.
15Changes to these terms
We may revise these terms in response to changes in law or in our services. Revisions are published on this page with an updated date. Projects already under a signed agreement remain governed by the terms and agreement in force at the time of signing.
16Governing law and jurisdiction
These terms are governed by the laws of the Republic of China (Taiwan). The parties agree that the Taiwan Taoyuan District Court shall be the court of first instance for any dispute arising from these terms.
17Contact
Vanture Co., Ltd. (unified business number 62073421) · 5F, No. 49, Sec. 1, Qingfeng Rd., Zhongli District, Taoyuan City, Taiwan · getvanture@gmail.com · https://getvanture.com